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2023년 직원이 원하는 건강 서비스

모두를 위한 복지. 직원과 기업의 성공을 위한 비결.

보고서 다운로드

10/05/2023 · 5 min read

모두를 위한 복지  빠르게 변화하는 세상을 위한 복지 더 건강한 사회를 위한 복지

직원의 삶이 점점 더 복잡해지면서 많은 사람들이 이를 따라잡기 위해 고군분투하고 있습니다. 지난 몇 년간 겪은 신체적, 사회적, 정서적, 재정적 어려움은 전쟁과 환경적 재앙 그리고 생필품 이용에 영향을 미칠 정도의 인플레이션이 합쳐진 복합적힌 위기로 인해 한층 더 악화되었습니다. 

실제로 당사가 최근 발표한 2023년 직원이 원하는 건강 서비스 보고서에 따르면 아시아 지역 직원 중 44%가 일상 생활에서 스트레스를 받고 있고 경기 불황을 팬데믹 위기 후 가장 큰 걱정거리라고 답했으며, 직원들이 가장 중요하게 여기는 많은 복지 혜택이 재정과 관련된 것이었습니다.

고용주는 아시아 지역 직원들의 역량을 키우고 회사를 성장시키기 위해 이들의 니즈를 충족하는 방법을 재고해야 합니다. 이를 위해 현재 시행 중인 복지 제도와 사용하는 기술 및 핵심 리스크의 해결 방안의 적절성과 가치를 재평가해야 합니다. 회사를 구성하는 다양한 직원 집단의 우선순위 변화를 잘 이해하기 위해 당사는 5,200명이 넘는 아시아 지역 직원을 포함하여 다양한 국가, 부문, 직급에 속한 직원 17,000명을 대상으로 조사를 시행했습니다. 직원이 평가한 사내 복지의 가치에 대한 특별한 인사이트가 담긴 이 분석 보고서는 돌봄을 우선하는 접근의 힘을 잘 보여줍니다. 

Three key trends

Using benefits as an expression of company values is going to be more important as life becomes more complex. Our findings revealed three key ways risk managers and HR can work closely together to enable your employees and your business to thrive.

Benefits for all

모두를 위한 복지

인구통계적 특성으로 분류한 다양한 직원 집단의 광범위한 니즈와 선호에 대한 인사이트를 바탕으로 모두가 만족하는 복지 전략을 구축해야 합니다.

Benefits for a fast changing world

급변하는 세상에 적합한 복지

삶이 점점 복잡해지고 혼란스럽고 디지털화될수록 회사의 가치를 드러내고 인적 리스크를 완화하는 방법으로 복지 혜택을 이용하는 것이 점점 더 중요해질 것입니다.

Benfits for healthier societies

더 건강한 사회를 위한 복지

직원 건강의 증진은 환경·사회·지배구조(ESG) 프레임워크에서 “사회”에 관련된 중요한 구성 요소입니다. 고용주가 해법의 일부를 담당하려면, 직원들의 신체적, 재정적, 정서적 니즈를 해결해야 합니다.

Explore the industry trends

Dive into highlights of some of the top trends across 6 different industries. Consider the most helpful benefits for different industry groups of employees and how this may impact the benefits you provide. How do different employee groups view their employer and the support they perceive that they receive? How does this compare with other industries and against Global?

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to self-manage wellbeing

70%

My employer cares about my health and wellbeing

58%

My employer designs my job and work with wellbeing in mind

69%

I am confident my employer would support me in an emergency or time of need

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Apps and devices to self-manage wellbeing

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

73%

My employer cares about my health and wellbeing

61%

My employer designs my job and work with wellbeing in mind

72%

I am confident my employer would support me in an emergency or time of need

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

Free or subsidized food, transportation or housing

Help with adopting a more environmentally friendly lifestyle

63%

My employer cares about my health and wellbeing

47%

My employer designs my job and work with wellbeing in mind

65%

I am confident my employer would support me in an emergency or time of need

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to self-manage wellbeing

69%

My employer cares about my health and wellbeing

56%

My employer designs my job and work with wellbeing in mind

68%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Genetic test that reveals health risks and suggests lifestyle changes and screenings

65%

My employer cares about my health and wellbeing

51%

My employer designs my job and work with wellbeing in mind

67%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to help self-manage health conditions

61%

My employer cares about my health and wellbeing

52%

My employer designs my job and work with wellbeing in mind

67%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to self-manage wellbeing

66%

My employer cares about my health and wellbeing

53%

My employer designs my job and work with wellbeing in mind

67%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Benefits for all

Employers have the power to close healthcare gaps so that all employees thrive.

Download the report

What employees value most: Three key benefits trends

Using meaningful benefits as an expression of company values is going to be more important as life becomes more complex, and supporting the widest possible range of employee needs makes a difference.

In the Health on Demand 2023 report, although 71% of employees in Asia think that their employers care for their health and well-being, only 64% say the benefits they receive meet their needs. 

Our findings revealed three key ways risk managers and HR can work closely together to enable your employees and your business to thrive.

selected option

Using benefits as an expression of company values and to mitigate people risk is going to be more important as life becomes more complex, chaotic and digital.

Responding to moments that matter, we are seeing employers taking a stand on societal issues such as diversity, inclusion and equity (DEI) and environmental sustainability, and building trust by helping employees transition to digital health future through their benefit strategies as they reset for relevance.

Advancing employee health is a critical component of the “Social” in the Environmental, Social and Governance (ESG) framework. For employers to be part of the solution, they need to address the physical, financial and emotional needs of their workforce.

Consider health equity issues and health risks in your workforce by focusing on the unwell, lower income and part-time workers within your employee populations, as well as mental health. 

Explore the Report

Get the Global report now

Get an in-depth look at the benefits that will help your employees and business thrive by downloading the full report.

Download report

Infographic

A bite-sized overview of the key findings from this year’s research.

Download infographic

Benefits for all

Employers have the power to close healthcare gaps so that all employees thrive.

Download the report

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Report

Health Trends 2025

13/11/2024

Explore previous report