Claim Consulting Practice

Organizations can face numerous exposures related to casualty claims, and many have developed varying capabilities to mitigate severity and reduce financial accruals. Marsh can enhance these capabilities with specific expertise to help you identify issues and strengthen your programs.

Our Claim Consulting Practice has diverse and comprehensive industry expertise related to casualty-related claim solutions. Our claim and program management expertise spans a range of casualty claims and can help you in identifying, analyzing, and reducing your exposure and potentially minimizing your total cost of risk. We concentrate on highly specialized solutions, which are supported by proprietary technology and executed by our claim and risk consulting professionals.

Our team provides solutions to help you more effectively manage your claims, including:

Claim Inventory Workout (CIW): Provides aggressive casualty claim closure strategies, designed to help your business reduce the backlog of open cases and accrued liabilities, and minimize the financial volatility associated with loss development on aged claim portfolios.
Liability Claim Inventory Workout: Helps bring open liability claims to early resolutions, with the goal of reducing the risk of litigation and lowering the cost of claims. Our aim is to help organizations achieve increased claim closures, litigation avoidance/mitigation, and financial volatility management.
Claims Administration Audit: Analyzes the skills, performance, and results achieved by workers’ compensation and liability claim administrators, helping organizations identify potential challenges in the claims administration process and devise ways to address them.
Nurse Case Management Assessment: Assists with identifying any medical and disability management cost leakage associated with your nurse case management program, as well as evaluating the quality of your clinical case management services — with the goal of improving your workers’ compensation cost outcomes.
Operational Assessment: Helps organizations identify potential gaps and inefficiencies in claims and risk management processes both internally and externally, and offers objective recommendations based on industry best practices.
Variable Cost of Risk Evaluator (VCORE℠): Provides a comparison of claims administrators based on the estimated costs charged per year — designed to help organizations identify which workers’ compensation vendor(s) can best improve financial outcomes.
Workers’ Compensation Cost Leakage Assessment: Helps organizations gain deeper insight into their workers’ compensation cost drivers by calculating the excess costs in four categories: compensability, medical costs, disability duration, and claim management.

Claim Consulting Practice

Our expertise

Related services

For more information, please contact a Marsh representative.

Our people

Luke Harrison

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Claim Consulting Practice

Our expertise

Related services

For more information, please contact a Marsh representative.

Our people

Luke Harrison

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