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Claims Administration Audit

We can help you enhance your claims management process and realize significant financial savings.

Gain confidence in the skills, performance, and results of your workers' compensation and liability claim administrators with Marsh's comprehensive claims administration audit. Our audit helps you identify potential challenges in the claims administration process and provides actionable recommendations to address them effectively.

Evaluating your claims performance

The cost of claims can significantly impact your organization's total cost of risk. Understanding the performance of your claims administrator is crucial to identify and rectify potential inefficiencies in the process. Our claims administration audit offers a thorough evaluation of your claims management process, allowing you to evaluate performance and potentially achieve financial savings.

Our claims administration audit is designed to meet your specific needs and provide you with actionable recommendations that ensure concrete results. The process includes an initial audit discussion, claim disposition review, audit template crafting, project planning and implementation, conducting the audit, and reporting/final deliverables.

How the Marsh team can help

Our team of audit specialists, including former claims professionals, litigators, clinical experts, and carrier managers, reviews claims in third-party administrator (TPA) and carrier systems daily. Their extensive claims experience allows them to provide critical insights to improve your processes.

By implementing prompt strategic claims management and resolution based on our audit findings, you can improve your claims management process. Contact your Marsh representative to learn more.