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Webcast

Claim trends & insights: What’s driving your general and professional liability costs?

October 23, at 2:00 EST

09/24/2024

As claim trends for owners and operators increase, it goes without saying: The most effective way to drive down claim cost is to not have a claim. But in order to press toward that goal, it’s important to understand what is driving current claim trends as you develop strategies to mitigate your risk and avoid a claim.

In our webcast, Claim trends & insights: What's driving your general and professional liability costs?, specialists from Oliver Wyman Actuarial and Marsh's Senior Living & LTC Practice shared insights that can help providers better understand macro- and micro-challenges that ultimately impact overall general and professional liability insurance costs, including:

  • A review of historical trends and projected trends for 2024.
  • Key differences between claim trends impacting senior living providers and skilled nursing providers.
  • Significant loss drivers to help you understand which strategic areas to focus risk mitigation efforts.
  • Challenging claim jurisdictions.

Our panelists

Michael Pokora

Michael Pokora

Senior Living & LTC Industry Practice Leader

Michael Pokora leads Marsh’s Senior Living & LTC Industry Practice and is responsible for client engagement, innovation, thought leadership and consulting services. The team he leads of industry specialists focus on risk strategies and workforce solutions for the senior living and long-term care industry. 

Michael has over 30 years of insurance consulting experience and is recognized as a strategic risk advisor to the senior living and long-term care industry. He has spent the last 20 years focused exclusively on building a team of specialists that provide innovative risk financing, risk management and human capital solutions for the senior housing, real estate and capital markets that serve seniors.

Tara Clayton

Tara Clayton

Managing Director, Marsh Senior Living & LTC Industry Practice

Tara Clayton is a client executive in Marsh’s Senior Living and LTC Industry Practice. In this role, she advises clients with strategic and tactical advice concerning effective general and professional claim resolution, risk management, and strategies to obtain maximum insurance coverage across lines of coverage. Tara’s expertise with complex litigation and creative risk management initiatives helps reduce costs, enhance value, and increase client control of their risk management programs.

Patrick O'Rourke

Patrick O'Rourke

Senior Principal, Oliver Wyman Actuarial

Patrick O’Rourke, FCAS, MAAA, an Actuarial Senior Principal in the Philadelphia office of Oliver Wyman, specializes in loss reserve analyses and loss projections, particularly in exposures relating to workers' compensation, professional liability, general liability, and products liability. Clients from insurance and reinsurance companies, joint underwriting associations, state regulators, captive insurance companies, to self-insured corporations trust Patrick’s more than 20 years of experience as an actuary. Clients greatly value the expertise and insight offered through Patrick’s partnership.

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