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Actioning data, analytics, and AI for supply chain resilience

Supply chains are about more than the movement of goods. They impact the future availability of resources for technology revolutions, the energy transition, and basic human needs. So, how should risk professionals, supply chain managers, and business leaders be thinking about geopolitics, climate, sustainability, and other emerging risks in relation to increasingly lengthened and complex supply chains?

Supply chains are about more than the movement of goods. They impact the future availability of resources for technology revolutions, the energy transition, and basic human needs. So, how should risk professionals, supply chain managers, and business leaders be thinking about geopolitics, climate, sustainability, and other emerging risks in relation to increasingly lengthened and complex supply chains?

To explore the topic, Marsh hosted a LinkedIn Live event with several Marsh McLennan specialists. Amy Barnes, Managing Director, Marsh was joined by Jonathan Z. Lee, Partner in the Digital Practice at Oliver Wyman, John Davies, Commercial Director of Marsh McLennan Sentrisk, and Cathy Cyphus, Head of Risk Resilience and Technology, Marsh.

They shared insights on how organizations can leverage data, analytics, and AI innovatively in order to proactively manage current and emerging supply chain risks, optimize efficiency, and reduce costs. They also discussed the risks and opportunities of utilizing AI in supply chains, along with common challenges organizations can face when integrating data analytics and AI into their supply chain processes.

Watch the discussion, see key takeaways, and connect with our specialists below.

Key takeaways

The historic lengthening of supply chains — largely driven by consumer demand — has led to new challenges

Many organizations have outsourced operations globally, resulting in more opaque supply chains and unknown levels of complexity and risk. Risk managers and supply chain managers need to understand and address these complexities to enhance supply chain resilience.

The increased volume of data and improved access to it is changing the way supply chains are managed

Data analytics and AI can help harness massive amounts of unstructured data, provide valuable insights on that data, and identify patterns in supply chains. It is important, however, to have a human in the loop to interpret the insights and determine high-priority actions.

While AI can bring significant benefits and enable proactive risk management, it also comes with considerable risks

Poor data quality and inadequate oversight of AI implementation can lead to biased models, data breaches, ethical misuse of information, and more. Organizations should strongly consider establishing governance and compliance measures when utilizing AI.

About our speakers

Amy Barnes

Amy Barnes

Head of Climate & Sustainability Strategy

  • Global

Amy Barnes heads Marsh’s climate and sustainability strategy. Prior to this she held a number of leadership roles with Marsh’s global energy, power, and renewables business. She has a respected depth and breadth of experience assisting some of the largest and most complex companies manage risks.

Jonathan Lee

Jonathan Lee

Partner, Digital Practice, Oliver Wyman

Jonathan brings cutting-edge digital capabilities and transformation techniques to help clients achieve lasting strategic change. Jonathan applies a holistic approach to organizational transformation, weaving together the strategic, cultural, and structural conditions required to achieve breakthrough results at scale.

John Davies

John Davies

Commercial Director, Marsh McLennan Sentrisk

  • United Kingdom

John Davies has global experience leading teams and solving complex client challenges. Prior to becoming Sentrisk Commercial Director, he held Marsh leadership roles in client management, risk management consulting, risk analytics, and claims.

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Cathy Cyphus

Head of Risk Resilience and Technology, Marsh

  • United Kingdom

Cathy is the Advisory Lead for Sentrisk, based in London and focused on the Advisory proposition. In this role, Cathy helps clients understand and mitigate supply chain risk to enhance resilience and third-party risk management. Cathy joins Sentrisk from Advisory UK where she leads the Risk, Resilience and Technology practices.

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