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Podcast

Senior Living & LTC: Navigating risk - Insurance insights for owners and operators

Gain valuable insights into the current conditions and trends in the insurance market for senior living providers.

As senior living and long-term care providers evaluate their insurance and risk management needs, the list of considerations is long: residents, employees, visitors, property, data… the list goes on.

Listen as host Tara Clayton and her guest, co-leader of Marsh’s Senior Living & LTC Industry Practice Michael Pokora, discuss some of the challenges owners and operators face — including staffing and wage pressure, severe weather-related events, and a complex litigation environment — emphasizing the need for proactive risk management strategies to help address market dynamics.

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Key takeaways

Communicate

Provide regular activity updates and changes to your underwriters, not just once a year when you’re heading into a renewal.

Strategize

Understand the challenges in your portfolio and how to balance those with the more positive attributes in your risk profile.

Show off

Differentiate from your peers by laying out all the facets of your communities and operations that make you a best-in-class provider.

Our people

Tara	Clayton

Tara Clayton

Managing Director, Marsh Senior Living & LTC Industry Practice

Tara Clayton is a client executive in Marsh’s Senior Living and LTC Industry Practice. In this role, she advises clients with strategic and tactical advice concerning effective general and professional claim resolution, risk management, and strategies to obtain maximum insurance coverage across lines of coverage. Tara’s expertise with complex litigation and creative risk management initiatives helps reduce costs, enhance value, and increase client control of their risk management programs.

Michael Pokora

Michael Pokora

Senior Living & LTC Industry Practice Leader

Michael Pokora leads Marsh’s Senior Living & LTC Industry Practice and is responsible for client engagement, innovation, thought leadership and consulting services. He has over 30 years of insurance consulting experience.