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Podcast

Senior Living & LTC: Understanding the impact of third-party vendors in cybersecurity

Understand how to identify possible cyber vulnerabilities and risks linked to third-party vendor relationships, as well as the significance of being prepared for potential cyber incidents.

In this insightful podcast, host Tara Clayton and her guest, Sam Calmeyn, Vice President with Marsh’s US Cyber Practice, explore the critical cyber risk considerations associated with relying on third-party vendors in the delivery of care and services for residents. 

Tara and Sam discuss the potential challenges and cyber vulnerabilities that can arise from outsourcing essential functions, emphasizing the importance of thorough vetting, ongoing oversight, and robust communication strategies. Listeners will gain valuable insights into best practices to understand and manage their responsibilities with data when working with their third-party relationships.

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Key takeaways

Thorough vetting and selection

Implement a rigorous vetting process for third-party providers to ensure they meet quality standards and align with your organization's values and goals.

Ongoing monitoring and communication

Establishing a framework for continuous oversight and open communication with third-party providers is essential. Regular evaluations and feedback loops help identify potential issues early and foster a collaborative relationship that prioritizes resident care.

Strategy

Develop contingency plans, prioritize data protection, and uphold transparent accountability to ensure you remain operational.

Our speakers

Tara	Clayton

Tara Clayton

Managing Director, Marsh Senior Living & LTC Industry Practice

Tara Clayton is a client executive in Marsh’s Senior Living and LTC Industry Practice. In this role, she advises clients with strategic and tactical advice concerning effective general and professional claim resolution, risk management, and strategies to obtain maximum insurance coverage across lines of coverage. Tara’s expertise with complex litigation and creative risk management initiatives helps reduce costs, enhance value, and increase client control of their risk management programs.

Sam Calmeyn

Sam Calmeyn

Vice President, Cyber Practice

Sam Calmeyn is a Vice President within Marsh’s FINPRO Cyber Center of Excellence and sits in the Chicago office. Sam’s responsibilities include insurance placement, client advisory, and carrier relationship management.