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Senior Living & LTC: Avoiding the pitfalls of implicit bias

Recognizing and addressing implicit bias in senior living and long-term care communities is critical to ensure the well-being and dignity of residents.

Having pre-conceived notions is common, but these biases are not without consequence. Recognizing and addressing implicit bias in senior living and long-term care communities is critical to ensure the well-being and dignity of residents.

In this episode of Risk Insights: Senior Living & LTC, host Tara Clayton and senior living and long-term care clinical risk specialist Doris Fischer-Sanchez provide insights on the prevalence of implicit bias in senior living settings, the impact it can have on residents' mental health, and strategies to address and reduce bias.

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Key takeaways

Acknowledge the problem

Recognize the existence of biases and work towards creating a safe and inclusive environment for both residents and caregivers.

Learn how to spot it

Ageism can manifest in various ways, such as assumptions about abilities or limitations, and can negatively impact self-worth and overall well-being.

Know how to correct it

Education and training in areas such as cultural competence can increase awareness and understanding among staff and residents.

Our speakers

Tara Clayton

Tara Clayton

Managing Director, Marsh Senior Living & LTC Industry Practice

Tara Clayton is a client executive in Marsh’s Senior Living and LTC Industry Practice. In this role, she advises clients with strategic and tactical advice concerning effective general and professional claim resolution, risk management, and strategies to obtain maximum insurance coverage across lines of coverage. Tara’s expertise with complex litigation and creative risk management initiatives helps reduce costs, enhance value, and increase client control of their risk management programs.

Doris Fischer Sanchez

Doris Fischer-Sanchez

Senior Vice President, Clinical Risk

Doris Fischer-Sanchez provides clinical risk services for Marsh’s Senior Living & LTC Industry Practice, based in the Chicago office.

Doris Fischer-Sanchez provides clinical risk services for Marsh’s Senior Living & LTC Industry Practice, based in the Chicago office. She provides consultation to clients regarding organizational and clinical risk to promote risk management solutions and best practices. Doris develops thought leadership, training, and other resources in order to assist with identification and management of risks to promote resident safety and reduce losses.

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