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Retail & Wholesale

Retailers and wholesalers with retail operations face an evolving risk landscape, which is accelerating due to technology implementations and customer demands. With new needs for innovative risk consulting and transfer solutions, companies can rely on Marsh’s experienced global specialists.

The retail industry was already facing widespread change prior to the COVID-19 pandemic, with shifts underway towards online shopping and fast delivery.

The pace of change accelerated during the pandemic, with government restrictions on in-person retail experiences and a customer preference for safe, contactless delivery and return options.

Although digitised shopping is by no means a new phenomenon, the surge in demand during the pandemic has created unforeseen challenges for retailers and wholesalers with retail operations. Business operations are being stretched to their breaking point, as retailers and wholesalers try to adapt to and manage an increasingly complex set of risks, from cybersecurity to supply chain disruptions.

Marsh’s experienced Retail & Wholesale Practice specialists can help your company anticipate emerging risk management needs and implement strategies to ensure stability and profitability in an era of uncertainty.

The Global Risks Report

The top risks for 2024 and beyond. Data and insights from more than 1,400 global experts and leaders.

Featured insights

Shopping in store. Clothes on hangers in shop for sale.

Article

13/09/2024

Managing and mitigating violence against retail workers

Retail violence in the UK has become a significant issue, posing risks to both the physical and mental wellbeing of employees in the sector.

blurred pictures of people walking on blurred background in shopping centre

Article

11/03/2024

M&A deal risks across the retail, food and beverage sectors

Fail to address the risks associated with an acquisition or a divestment and it can be costly. Read Marsh’s latest article about tackling M&A deal risks in the Retail, Food and Beverage Industry.

Empty stone table top

Video

08/03/2024

Retail, Food, Beverage and Leisure Market Update

Watch our webinar replay as industry and placement specialists for our Retail, Food, Beverage and Leisure Insurance Market Update Webinar looked back on 2023.

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