Mahendran Subramaniam
Head of Consulting Solutions
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Malaysia
Faced with rising inflation and incidences of natural disasters, cyberattacks, geopolitical conflict and other risk events, organisations in Asia increasingly report difficulties in accurately assessing their risk exposures at placement and renewal of their property damage and business interruption (PDBI) insurance policies, especially since the calculation of insurance gross profit differs from accounting gross profit.
Hence, while PDBI insurance coverage can be a critical financial tool for protecting business performance and growth, continued effectiveness of the coverage depends on whether the organisation can perform the appropriate review process to calculate their declared values — failure to do so could result in costly underinsurance penalties in the event of a loss.
Key participants in the business interruption review (BI review) process may include risk and insurance managers, operation managers and financial controllers. The review aims to answer pertinent questions such as:
To understand your true exposure to BI risk, establish an accurate values baseline and obtain the appropriate amount of coverage, the first step is to recognise the following mistakes that organisations commonly make:
Given these potential missteps, it is advisable to conduct your BI review by partnering with a trusted insurance broker and risk advisor. Organisations that have done so have benefited from leveraging data for accurate and comprehensive assessments of coverage, risks and loss scenarios.
The right partner also has the capability to deliver BI review workshops and trainings, which help the organisation implement solutions recommended in the review and make risk transfer and mitigation decisions with confidence.
Serving enterprises of all sizes and industries, the Marsh Claim Solutions Forensics team conducts BI reviews that include declared values and policy wording reviews, loss scenarios analysis and training to provide tailored recommendations and solutions. The process leverages the key strengths of Marsh — the world’s largest insurance broker and risk advisor — in the following ways:
“Marsh Claims Solutions understood our complex business quickly and provided their in-depth claims expertise to help ensure our BI declared values accurately reflected our risk, which was not in place previously.” – Marsh Claims Solutions client A
“We appreciate the advice provided on the methodology in estimating our BI declared value, protecting us from the application of average clause due to underinsurance.” – Marsh Claims Solutions client B
Marsh has streamlined its BI review into three categories (Basic, Enhanced and Comprehensive) that take into account each organisation’s needs.
Our advisors can help you decide upon the optimal BI review approach for your organisation.
The BI process can take anywhere between four to eight weeks, depending on the scope.
Marsh, the world’s largest insurance broker and risk advisor, is dedicated to helping clients globally and in Asia manage risk effectively. Leveraging strong historical relationships with global carriers and robust technology and data capabilities, Marsh’s long-standing expertise in designing, developing, and implementing innovative and efficient risk solutions across diverse industries and geographies delivers sustainable benefits for clients and empowers them to take advantage of opportunities that foster resilient business growth and expansion.
Head of Consulting Solutions
Malaysia