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Mercer Marsh Benefits

Accelerating digital health

Digital innovations can help guide employers to a better understanding of unmet healthcare needs and opportunities, and support the requirements of a modern workforce. Find out how you can use digital solutions to enhance business improvements and transform workforce well-being, engagement and culture.

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People management practices have not kept pace with other technological developments

Rapid digital transformation is a priority for organizations all over the world. As digitization accelerates, there is an ever-growing risk that your people strategy will be out of step with the future-forward needs of your business. Employers must not only make changes to their business delivery, but also create a truly digital work experience for their employees.

Employee expectations are changing. As such, HR technologies need to keep pace with employee expectations and HR teams must design employee experiences that are fit for a flexible, digital working environment.

Fortunately, accelerated digitization has led to an explosion in digital health and well-being programs, which have become more relevant and have gained significant traction. However, people management practices have not kept pace with other technological developments. Risks involving cybersecurity, loss of personal information, and system obsolescence are heightened due to how HR data is maintained, and how benefits and other HR programs are delivered.

In many organizations, figuring out how to enroll and access benefits continues to be a paper-intensive and frustrating experience.

Ease this frustration through digital “front doors” or hubs that give employees easy access to well-being programs and an intuitive benefits experience. This means you can engage better with your people and support them during moments that matter. It also provides you with better cost visibility and utilization insights.

MMB can help you

Working together with Mercer Marsh Benefits enables you to take advantage of opportunities to enhance your employees’ access to quality healthcare through more affordable digital solutions and improve your overall business resilience.

Employee benefit programs and the teams that deliver, manage and report on them have been thrust into the spotlight, with increased C-suite attention.

The importance of providing a globally consistent employee experience has also grown exponentially, accelerated by the pandemic. As employers were forced to become more than just providers of employment—but also social connection, emotional support and mental wellbeing—benefits and the systems to deliver them became more essential than ever. At a time when corporate incomes were plummeting, there might have been an expectation that benefits budgets would be cut. However, the opposite was true. With this increase in visibility and investment, HR and benefits teams will be under increased scrutiny, with pressure to deliver reliable data points to prove that this investment is being spent wisely and providing a tangible return on investment (ROI).

For this, they will need to consolidate their data sources and focus on strengthening their data analytics capabilities.

Making sure you have the right digital infrastructure, benefit offerings and partners in place to face the challenges of tomorrow will be the real post-pandemic challenge for HR and reward teams.

The benefits themselves are only part of the investment that needs to be made—how they are delivered is also key. In an anytime, anywhere, anyplace working world, more investment in consumer-grade delivery of benefits will be essential.

Just as COVID-19 shone a spotlight on the vital role employee benefits play, it also highlighted the need for robust tech to respond to change and keep employees engaged.

HR technologies must keep pace with employee expectations. In many organizations, figuring out how to enroll and access benefits continues to be a frustrating experience.

Ease this frustration with digital solutions that gives employees easy access to well-being programs and an intuitive benefits experience. This means you can engage better with your people and support them during moments that matter. It also provides you with better cost visibility, oversight and utilization insights.

We can help you demonstrate your commitment to a modern approach to health and benefits through digital tools which enhance the employee experience while reducing risk. Learn more about Darwin and BenefitsYou.

Darwin

Take automation, user experience and analysis to a whole new level.

With Darwin, you have a system that seamlessly integrates with tools you already use and gives you flexibility, increases employee engagement, controls cost and reduces risk – all from one single platform.

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Benefits You

A suite of complementary digital tools designed to help modern businesses get the most out of their benefits. No matter if you're an SME with operations in a single country or one of the world’s biggest multinationals, Benefits You meets you where you are, giving you the tools you need to achieve your goals.

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Report

Delivering benefits that truly benefit in a hyper-connected world

Technology is integral to adapting at speed and transforming business processes in the face of continuous crises. It's the foundation that underpins and future-proofs your people, rewards and benefits stategy.

 

Read the report

75%

of HR and risk managers agree that accelerated digitisation poses a serious threat to their business.

52%

say cybersecurity issues are likely, and 59% say these risks could have a catastrophic impact.

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