Skip to main content
Marsh logo

Podcast

Risk in Context Podcast: Building a resilient organisation

Need for organisations to build well-structured and holistic resiliency plans that allow them to respond to multiple crises.

09/04/2024 · 3 minute read

As the world continues to face multiple and interconnected crises, organisations are being challenged to revisit their resiliency plans and ensure that these will respond effectively to today’s emerging and evolving risks.

And considering the fast-changing nature of today’s challenges, resiliency plans need to be risk-agnostic, allowing organisations to be agile in adapting them to the crisis they are facing.

In this episode of Risk in Context, Cathy Cyphus, Head of Risk, Resilience, and Technology for the UK within Marsh’s Advisory Practice, speaks with Nicholas Martin, Head of Strategic Risk Consulting in the Pacific, and Renata Elias, Senior Vice President within Marsh’s Advisory Practice in the US, about the need for organisations to build well-structured and holistic resiliency plans that allow them to respond to multiple crises.

Apple Podcast Spotify Podcast
Download Transcript

Key takeaways

Proactive planning is integral to building resilience.

It is important to assess the resilience of your organisation and implement measures to help you address and overcome risks before challenges arise. Risk-agnostic resilience plans can help organisations withstand crises and preserve their reputation.

Building resilience requires involvement across the organisation.

Building resilience requires a comprehensive approach that involves the entire organisation, from top-level executives to frontline employees. This company-wide alignment and integration can help ensure a cohesive response during a crisis.

Resilience goes beyond annual exercises.

Building resilience requires a holistic and integrated approach that becomes ingrained within the fabric of an organisation. It requires a mindset shift, collaboration across departments, and ongoing evaluation to proactively identify and mitigate emerging and evolving risks.

About our speakers

Catherine Cyphus

Catherine Cyphus

Sentrisk Risk Advisory lead at Marsh

  • United Kingdom

Based in London, Catherine Cyphus leads the Risk Advisory proposition. In this role she helps clients understand and manage their supply chain risk and resilience. She has over 10 years experience in risk and resilience and currently supports the United Nations with their development of the Corporate Chief Resilience Officer Network and is an expert advisor for UK Government Future of Global Supply Chains Foresight Project.

Nicholas Martin

Nicholas Martin

Head of Marsh Advisory, Pacific

  • Australia

As Head of Marsh Advisory, Nicholas Martin oversees the strategy and operations of the Marsh Advisory division across the Pacific region. He leads a team of professionals who provide a range of risk consulting and advisory services to both corporate and public sector clients.

Renata Elias

Renata Elias

Senior Vice President, Marsh Advisory

  • United States

Renata Elias is a Senior Engagement Lead within Marsh Advisory’s Strategic Risk Consulting Practice. She provides counsel and support to clients across a range of industries on organisational resilience including crisis management, emergency response, workplace violence, crisis communications, business continuity, pandemic response planning, reputational risk, and disaster and crisis response.

Previous podcasts

A cracked glass globe with fractured continents, suggesting the fragility of global stability.

Podcast

Risk in Context Podcast: Building business resilience in an evolving geopolitical risk landscape

11/03/2025
Old compass on vintage map. Retro stale. Making a decision, choosing a direction.

Podcast

An Eye on P&I Episode 14: Defence Cover

27/02/2025
Health care researchers working in life science laboratory

Podcast

The rise in litigation, liability and impact of PFAs

26/02/2025
Old compass on vintage map. Retro stale. Making a decision, choosing a direction.

Podcast

An Eye on P&I Episode 13: Cyber risks

20/02/2025
View more

Related insights

Placeholder Image

Article

Protecting your workforce: Understanding new legislation for New York warehouse employees

28/02/2025
Retail Warehouse full of Shelves with Goods in Cardboard Boxes, Workers Scan and Sort Packages, Move Inventory with Pallet Trucks and Forklifts. Product Distribution Delivery Center.

Article

Anticipating trade uncertainty with supply chain resilience

05/02/2025
Heating plant technician standing by gas pipes and maintaining temperature inside power plant boiler room.

Article

Jargon buster: Flammable gas and vapour testing

12/12/2024
Investment, trade, finance and analysis concept. Business graph charts of financial board display candlestick

Article

The importance of selecting credible over generic flammability test data

12/12/2024
View more