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Mercer Marsh Benefits

Health on Demand 2023

Benefits for all. The secret to thriving employees and thriving businesses.
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03/04/2024 · 5 minute read

Benefits for all.  Benefits for a fast-changing world. Benefits for healthier societies.

Employees’ lives are changing so fast that many struggle to keep up. Employers are having to reassess how to meet the needs of their employees; re-evaluating the value of the benefits they provide, the technology to use, and how to address key risks.

To better understand the shifting priorities of different groups within the workforce, we sought opinions from over 17,000 individual employees, across different sectors and levels. Our analysis offers a unique insight into the value employees place on employer-provided benefits and demonstrates the power of a care-first approach.

Three key trends

Using benefits as an expression of company values is going to be more important as life becomes more complex. Our findings revealed three key ways risk managers and HR can work closely together to enable your employees and your business to thrive.

Benefits for all

Building benefit strategies that work for everyone requires insight into the broad range of needs and preferences of different employee groups in your workforce.

Benefits for a fast-changing world

Using benefits as an expression of company values and to mitigate people risk is going to be more important as life becomes more complex, chaotic and digital.

Benefits for healthier societies

Advancing employee health is a critical component of “the S in ESG”. For employers to be part of the solution, they need to address the physical, financial and emotional needs of their workforce. 

Explore the industry trends

Dive into highlights of some of the top trends across 6 different industries. Consider the most helpful benefits for different industry groups of employees and how this may impact the benefits you provide. How do different employee groups view their employer and the support they perceive that they receive? How does this compare with other industries and against Global?

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to self-manage wellbeing

70%

My employer cares about my health and wellbeing

58%

My employer designs my job and work with wellbeing in mind

69%

I am confident my employer would support me in an emergency or time of need

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Apps and devices to self-manage wellbeing

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

73%

My employer cares about my health and wellbeing

61%

My employer designs my job and work with wellbeing in mind

72%

I am confident my employer would support me in an emergency or time of need

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

Free or subsidised food, transportation or housing

Help with adopting a more environmentally friendly lifestyle

63%

My employer cares about my health and wellbeing

47%

My employer designs my job and work with wellbeing in mind

65%

I am confident my employer would support me in an emergency or time of need

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to self-manage wellbeing

69%

My employer cares about my health and wellbeing

56%

My employer designs my job and work with wellbeing in mind

68%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Genetic test that reveals health risks and suggests lifestyle changes and screenings

65%

My employer cares about my health and wellbeing

51%

My employer designs my job and work with wellbeing in mind

67%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to help self-manage health conditions

61%

My employer cares about my health and wellbeing

52%

My employer designs my job and work with wellbeing in mind

67%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to self-manage wellbeing

66%

My employer cares about my health and wellbeing

53%

My employer designs my job and work with wellbeing in mind

67%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Explore the Report

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Get an in-depth look at the benefits that will help your employees and business thrive by downloading the full report.

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Infographic

A bite-sized overview of the key findings from this year’s research.

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Benefits for all

Employers have the power to close healthcare gaps so that all employees thrive.

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Explore previous report

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