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Mercer Marsh Benefits

Benefits Technology 2023 report

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01/02/2023

Adapt. Connect. Succeed.

Delivering benefits that truly benefit in a hyper-connected world

Technology is integral to adapting at speed and transforming business processes in the face of continuous crises. It’s the foundation that underpins and future-proofs your people, rewards and benefits strategy.

As employees' expectations and experiences evolve, a forward-thinking digital benefits strategy becomes essential for organisations and individuals to thrive. Leveraging benefits technology allows employers to achieve more while minimising administrative burden and uncertainty. It streamlines transactional activities, ensures compliance, and mitigates operational risks. Ultimately, this positively impacts employee experience and their perception of their employers.

Benefits Technology 2023

Is your current benefits technology helping your organisation adapt, connect and succeed?

69%

of HR professionals planning to increase investment in digital benefit platforms to support benefit administration and communication in the next 1-3 years.

89%

 of those with benefit tech in place saying it is effective in keeping them agile in the face of change.

59%

 of employees saying that their benefits meet their needs, the time to focus on  impactful personalisation, meaningful connections and technology to power transformation is now.

Benefits Technology report 2023

Is your current benefits technology helping your organisation adapt, connect and succeed? Learn more about the importance of a digital-led benefits strategy, with insights from employers and employees across the globe.

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