The current casualty risk landscape is creating numerous challenges for organisations. A heightened litigation environment, longer claim cycles, and increasing jury verdicts all contribute to higher casualty rates.
Faced with an increasingly challenging environment, it is important for senior leaders to take a proactive approach to managing their casualty risks, both through actions to minimise the risk of incidents as well as by identifying and addressing potentially problematic claims early. Data-driven insights can help companies identify potential pitfalls to reduce the risk of catastrophic losses and also provide critical information to help them refine their risk retention and transfer approaches.
In this episode of Risk in Context, Chetna Gulati Kapoor, Global Claims Advocacy Leader, speaks with Luke Harrison, Managing Director and Consulting Leader for US Claims Consulting, and Matthew Replogle, Casualty Practice National Advisory Leader, US. They share effective strategies that organisations should consider to control their casualty risks and they discuss actions that senior leaders can take to optimise their casualty insurance program in line with evolving and emerging risks.
Global Claims Advocacy Leader
United Kingdom
Chetna Gulati-Kapoor is Marsh’s Global Claims Advocacy Leader. Based in London, she provides technical assistance on complex claims across various regions and lines of business. She is also responsible for developing and driving claims initiatives and fostering closer relationships between claims, broking, and advisory colleagues.
US Claims Consulting Practice Leader
United States
Luke Harrison is Marsh Advisory’s Claims Consulting Practice Leader. In this role, he leads a team focused on delivering customised solutions that provide measurable ROI for clients. He currently oversees engagements for some of the largest US employers' claims performance guarantee programmes, leveraging his expertise in medical management, disability management, and historical liability programme administration. His experience includes both the employer side of the risk management field as well as risk consulting. He has served clients in most industries, but has focused his career on retail, transportation, manufacturing, and healthcare.
US National Advisory Leader, Casualty Practice
United States
Matt Replogle is the National Advisory Leader in Marsh’s US National Casualty Practice. Based in Atlanta, he is responsible for delivery of content, casualty digital and analytical tools, and internal coordination across various leaders within Marsh McLennan to bring together the optimal risk financing, analytics, claim mitigation, and risk control solutions for casualty colleagues to consult and help clients make timely and informed decisions to manage their casualty cost of risk. He works with large and complex organisations to help them continue to mature their risk management programmes and optimise their risk finance strategies with the objective of driving short and longer-term priorities that assist clients in optimising spend, minimising volatility, and maximising access to liquidity.
Video
28/07/2023
