Catastrophic events — ranging from tropical and other storms, to earthquakes, wildfires, and more — can have devastating consequences for organisations, impacting their people, properties, and operations. The pace of recovery following such an event is typically dependent on robust preparedness plans that identify potential vulnerabilities and take preemptive action to address them.
In this episode of Risk in Context, Robert Gall, Marsh's Chief Property Claims Officer for the US, talks with Neil Greaves, who leads Marsh's Forensic Accounting and Claims Services in the UK, Karl Bryant, Senior Vice President, specialising in business continuity, Rich Wall, Head of Natural Hazards Consulting within Marsh's Advisory Practice, and Josh Darr, the Global Head of Guy Carpenter's Peril Advisory team. They discuss the importance of robust preparedness plans, the need to quantify losses, and share insights to improve resiliency ahead of a potential catastrophic event, including the upcoming Atlantic hurricane and wildfire seasons.
US Chief Property Claims Officer
United States
Robert Gall is the US Chief Property Claims Officer at Marsh. In more than two decades at Marsh, he has worked with clients around the world to resolve a number of complex property damage and businesses interruption claims. Before joining Marsh, Rob held various management positions within the claims and underwriting departments at Arkwright and Factory Mutual, later known jointly as FM Global.
Managing Director, Claims Solutions Practice, Marsh
United Kingdom
Neil Greaves is a Managing Director in the Claims Solutions Practice, which primarily supports clients with the preparation and presentation of major loss claims. He was previously part of Marsh’s Claim Preparation Practice for 16 years. He is a Chartered Loss Adjuster with 35 years’ experience in the insurance industry and specialises in major property damage and business interruption losses.
Head of Natural Hazards Consulting, Marsh Advisory
United States
Richmond Wall is the Head of Natural Hazards Consulting within Marsh Advisory. He leads Marsh’s CatDQ team, using his expertise in construction and engineering, to develop high-quality data for Marsh’s clients to use in modelling. He has 28 years of risk management engineering experience, specialising in catastrophic natural hazards consulting, business continuity planning, and property risk control.
Senior Vice President, Strategic Risk Consulting Practice, Marsh
United States
Karl Bryant is a Senior Engagement Lead in the Strategic Risk Consulting Practice. Based in Chicago, he is a global thought leader in the area of business continuity management and supply chain risk management. In this role, he is responsible for providing project delivery leadership, quality assurance, development, and implementation of business continuity programs, and supervising project teams. His expertise with complex accounts includes the design of both traditional and alternative recovery programs, blending supply chain risk analysis, property engineering programs and technology based continuity solutions.
Global Head of Peril Advisory, Guy Carpenter
United States
Josh Darr is the Global Head of Peril Advisory at Guy Carpenter where he leads a domestic and international team of seasoned scientists and engineers advising clients on natural catastrophe risk and climate change. His client efforts surround the impact of weather and climate trends on client business processes, catastrophe model usage, and applications for underwriting, claims handling, and portfolio management. In addition to responsibilities at Guy Carpenter, he is an Adjunct Professor at Northern Illinois University in the Department of Geography & Atmospheric Sciences.
