Richard Ashe
Senior Vice President, Marsh Advisory
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United States
Outsized jury verdicts, or “nuclear verdicts,” are a primary driver of social inflation, where the costs associated with insured claims raise at a rate that exceeds general economic inflation. Nuclear verdicts are increasing in frequency and severity, threatening organisations of all sizes, across all industries, and in a growing number of regions. The potential extensive payouts associated with these verdicts also presents a concern for insurers, who are reviewing their risk portfolios and adjusting pricing.
Although mostly prevalent in the United States, social inflation is starting to impact organisations in other countries. It is therefore important for organisations, irrespective of their location, to be aware of the potential impact of social inflation on their business and take action to mitigate their risk.
Aside from insurability challenges — including increased premium costs and inability to secure sufficient limits — nuclear verdicts can significantly impact a company’s reputation, lead to loss of customer confidence, and threaten a business’ ongoing viability.
It is critical for businesses — whether in the US or elsewhere — to take action to address the potential impact of social inflation and nuclear verdicts through effective risk management and risk transfer practices.
While outsized jury verdicts are mostly prevalent in the US, social inflation could also impact organisations in other countries. Europe and the UK, for example, have seen an increase in class actions and legislative changes while third-party litigation funding is also growing. Insurers outside the US are aware of the potential impact of these trends and may take actions to address them, potentially impacting insurance costs and availability of coverage.
While some industries tend to be at higher risk of outsized jury awards, virtually every organisation — irrespective of its size or industry — could be impacted.
The potential of high claim payouts is leading to many insurers reviewing their risk portfolios and adjusting pricing. This is often resulting in significantly higher premium costs and an inability for impacted organisations to secure sufficient limits. Further, nuclear or thermonuclear verdicts can threaten organisations’ reputation and lead to financial losses.
Employing robust risk management practices and corporate governance is essential for organisations to mitigate the risks of nuclear verdicts. It is also important to regularly review open claim inventory to identify potentially volatile claims, engage in regular and open communication with insurers and brokers, deploy early claim intervention strategies, and prepare to vigorously defend claims that cannot be settled early. Further, fostering good relationships with the community and demonstrating good corporate citizenship can help organisations reduce the risk of an outsized jury verdict.
Our team of specialists can help organisations prepare for and respond to social inflation risks in several ways, including by:
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