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Replay

Communicating Change with Impact

Allocating time to developing a robust audience communication strategy is critical.

Watch the Replay

27 June 2024

In this Marsh Academy replay on 'Communicating change with impact', we discussed factors such as as audience demographics, what we communicate, how we communicate and when are all critical in ensuring that any organisational changes taking place don’t result in employee disengagement, distrust or lower levels of commitment to the company. Allocating time to developing a robust audience communication strategy is critical.

Our panel of experts explained more about their approach to creating a narrative and plan that delivers the change story to all audiences, in a way that is welcomed, understood and made relevant at the global, local and most importantly, individual level.

Meet the trainers

James Christopher

James Christopher

Impact Team Practice Leader

  • United States

Tricia Maskell

Tricia Maskell

Head of Employee Change Communication

  • United Kingdom