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Operational Excellence

Operational Excellence aims to create a culture of continuous improvement, enabling organisations to adapt to changing market conditions, drive sustainable growth, and maintain a competitive edge.
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What is Operational Excellence?

Operational Excellence is a strategic management philosophy that focuses on  continuous improvement for processes and systems within an organisation. The goal is to achieve superior performance in fundamental principles including:

  • Safety
  • Quality 
  • Efficiency 
  • Reliability

An Operational Excellence program involves the relentless pursuit of perfection  through the optimisation of resources, standardisation of best practices, and  empowerment of a business's employees at all levels of the operation.

Operational excellence can be improved from the following six elements:

  1. Operations Culture Operators displaying ownership for a safe and reliable operation.
  2. Operator Rounds ensuring quick detection of issues to prevent larger losses.
  3. Operator Training boosts the skills required for efficient plant operation and reducing process safety incidents.
  4. Management of Change will reduce the potential of introducing unrecognised and unmanaged risks.
  5. Adequacy of Documentation covers procedural discipline and reviews, compliance of operating envelopes and alarm discipline.
  6. Shift Handover & Communication are pivotal to an ongoing safe, stable and efficient operation.

A robust Operational Excellence program touches on many elements of an organisation:

  • Process Optimisation
  • Performance Metrics
  • Continuous Improvement
  • Quality Management
  • Risk Management
  • Technology Integration 
  • Employee Engagement 
  • Lean Principles
  • Customer Focus 
  • Supply Chain Management

Our program

  • Bespoke Analysis: Using a through data-driven approach, we analyse your operational environment to customise strategies that enhance safety, reliability, and efficiency.
  • We then translate those insights into a customised strategy for your Site, incorporating options for advanced digital manufacturing, streamlining processes & systems, improving rounds and handovers.

  • Roll-out Assistance: Aid in the deployment of initiatives developed to address the discovered opportunities, ensuring your Site's operations align with global best practices and standards for excellence.
  • Detailed Reporting: Provide a comprehensive report, interactive presentations, and targeted training based on the project's scope and findings, offering your Site actionable insights and a roadmap for continuous operational enhancement.

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