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Luis Torres

Chief Operations Officer - Marsh & MMB, Latin American & Caribbean | Bogotá

06/01/2022

  • Job Title: Marsh Digital Leader, and Chief Operations Officer, Mercer Marsh Benefits, Latin American & Caribbean
  • Business: Marsh and Mercer Marsh Benefits
  • Office Location: Bogotá
  • Joined Marsh: September 2015
  • Hometown: Bogotá, Colombia
  • Education: Universidad de los Andes, Business Administration. IE Business School, MBA
  • Interests: Learning new things, sports

 

Meet Luis

I am responsible for Digital Transformation in Latin American and the Caribbean, working as a liaison with our regional stakeholders on projects related to our company’s advanced digital solutions, such as LINQ, Blue[i], and Bluestream. My main responsibilities are:

  • Promoting a digital culture among the 11 countries in the region;
  • Accelerating the implementation and adoption of our global digital solutions (LINQ, Blue[i], Bluestream); and
  • Creating a new mindset based on innovation, as well as articulating our digital ecosystem, whether it’s academia, insurtech, clients, or centres of excellence.

Additionally I am responsible for leading the business change agenda and business-as-usual operations and technology for Mercer Marsh Benefits in the region, which encompasses 2,000 colleagues. 

What excites you about working at Marsh?

Marsh is a very dynamic enterprise that enables possibilities for anyone that is willing to pursue them! For the last six years, I have had many opportunities to grow exponentially on the job by learning from colleagues, businesses, countries, regions, and areas.

I joined Marsh in 2015 as a Strategic Planning Manager, Vice President, and have held four different roles since that time and been promoted to Senior Vice President.

My biggest passion revolves around learning. I love to learn and Marsh gives me exactly that, and also the possibility to share what I have learn with others.

How has being a mentor, mentee, or both shaped your life and career?

The personal satisfaction of watching someone smile because what you share with them resonates gives me great energy and motivation. I enjoy mentoring colleagues in the early stages of their careers and helping them navigate through the company for two main reasons: First, it shows them that they can experiment and choose their own paths. Second, it helps me stay updated with an “outside world” perspective of those early in their career. 

Being a mentor helps fuel my passion for learning because mentoring is not only about sharing your experience but also learning from the experiences and perspectives of others! 

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Join us in recognising the power of mentoring and its incredible impact on protecting and promoting Possibility for our colleagues and communities.

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