Solutions

Cyber Incident Management Services

Cyber incident advisors to help ensure your organisation’s cyber incident response is efficient and effective at every stage.

Cyber incidents can have a huge impact on organisations, damaging reputation, incurring significant costs, and preventing critical operations. Being able to quickly respond and mobilise stakeholders helps to limit the impact of an incident and build resilience. Our cyber incident management practitioners are available to work collaboratively with you and provide active support and professional guidance to help align your team’s incident management approach and necessary resources before, during, and/or after an incident.

Pre-incident

Developing and updating incident response plans.
Identifying, vetting, and selecting appropriate incident response vendors.
Enhancing ransomware-specific decision-making frameworks.
Providing access to a safe and secure virtual cyber incident preparation platform.
Facilitating tabletop and training exercises.

During an incident

Helping to trigger the cyber insurance policy and coordinating the triage call with appropriate incident response stakeholders.
Providing in-the-moment guidance as to the best choice of vendors, factoring in vendor panel requirements, expertise, and capacity.
Assisting with securing the necessary carrier approvals of vendor scope of work (SOW) and other required consents throughout the incident response process.
Helping to maximise insurance recovery and minimising coverage disputes under all applicable coverages (cyber, kidnap and ransom, property, and others).

Post-incident

Coordinating recovery and remediation services.
Incorporating lessons learned into incident response plans.
Quantifying proof of loss for business interruption coverage and overall support of financial recovery.

Why Marsh

As specialists in enterprise risk and in cyber, we can help you take an enterprise-wide approach in building your cyber resilience. Together, we identify your risks, and work with you to develop a programme tailored to your circumstances. We inform your approach and decision-making process with our more than 25 years of cyber experience and data-driven insights. By doing so, your path to cyber resilience can be more productive and predictive and your outcomes more efficient and effective.

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Expertise

Cyber Incident Management Services

Customised

Insightful